Privacy Policy
Aura Cosmetics is committed to protecting the privacy of our users. This Privacy Policy provides information on how personal data collected through Aura Cosmetics is used, processed, and safeguarded.
1. Information Collected
When you visit our website or use our services, we may collect the following information:
- Personal Information: Name, surname, email address, phone number, delivery, and billing addresses.
- Payment Information: Payment details processed by payment service providers during order transactions (sensitive data such as card numbers and CVV are not stored by us).
- Automatic Information: Data collected through cookies, including IP address, browser type, operating system, and access date and time.
2. Use of Information
Your personal data may be used for the following purposes:
- Order and delivery processing
- Providing customer service support
- Informing about campaigns, discounts, and promotions
- Analyzing the website to improve user experience
- Fulfilling legal obligations
3. Cookies and Tracking Technologies
Cookies are used on our site to enhance user experience and conduct analytics:
- Essential Cookies: Necessary for the website s core functionalities.
- Performance and Analytics Cookies: Help analyze visitor behaviors to improve our website.
- Targeting and Advertising Cookies: Used to provide content and advertisements relevant to your interests.
You can control or disable cookies via your browser settings.
4. Sharing Information
Your personal information will only be shared with third parties under the following conditions:
- Shipping companies: For order deliveries
- Payment service providers: For payment processing
- Authorized governmental bodies in case of legal obligations
5. Data Security
The security of your personal information is a priority for us. Technical and administrative measures are taken to protect your data against unauthorized access, alteration, disclosure, or destruction:
- SSL encryption technology
- Secure server infrastructure
- Access control policies
6. Data Subject Rights
Under the applicable data protection laws, you have the following rights:
- Learn whether your personal data is processed
- Request information about processed data
- Request correction of inaccurate or incomplete data
- Request deletion or destruction of your data
- Object to data processing activities
- Request compensation for damages in case of unlawful processing
7. Policy Changes
Aura Cosmetics reserves the right to update this Privacy Policy at any time. Changes to the policy will take effect on the date of publication on our website.
8. Contact
If you have questions or requests regarding this Privacy Policy, you can contact us:
- Email: info@auracosmetics.com
- Phone: +90 532 786 33 04
- Address: ÜNİVERSİTE MAH.CİVAN SK.ALLURE TOWER SİT.NO:1/306 AVCILAR/İSTANBUL